FAQ

General

Sea moss - also known as Irish sea moss - is a type of red algae (Chondrus crispus) that grows along the Atlantic coastlines of Ireland and the UK. It’s one of nature’s most nutrient-dense superfoods, naturally rich in iodine, iron, magnesium, potassium, and an abundance of trace minerals your body needs to function at its best.

Sea moss has long been used in Irish and Caribbean wellness traditions for its natural ability to support energy, immunity, gut health, thyroid function, and skin vitality. OMOSS delivers these sea moss benefits in a clean, refreshing format - think of it as your daily superfood, without the aftertaste.

Our organic wildcrafted Irish sea moss is sustainably harvested from the pristine Atlantic waters off the west coast of Ireland. Hand-cut and sun-dried, it’s minimally processed to preserve nutrients and ensure the highest quality sea moss in the UK.

Yes, our ready-to-drink sea moss beverages are crafted for safe, daily use. Each bottle is formulated with expert-reviewed levels of sea moss extract and functional ingredients to support consistent, long-term wellness.

Absolutely. Every OMOSS sea moss drink is 100% plant-based, gluten-free, and free from dairy, soy, or animal byproducts. We’re proud to be a vegan sea moss drink you can trust.

No added sugar, no preservatives, no junk - ever. OMOSS is naturally sweetened with fermented monk fruit and erythritol, two plant-derived sweeteners that provide flavour without impacting blood sugar or adding grams of sugar to the label. Because neither is classified as sugar or added sugar under UK and EU food regulations, they don’t appear as such in the nutrition panel.

Monk fruit is a small melon native to Southeast Asia, prized for its intense natural sweetness without calories. Erythritol is a fermented sugar alcohol that occurs naturally in fruits like pears and grapes and is well-tolerated by the body. Together, they create a clean, refreshing taste without artificial aftertaste - and without the need for sugar, syrups, or stevia. Every OMOSS drink is also free from synthetic preservatives, artificial additives, and fillers.

While our sea moss drinks are made with natural, food-grade ingredients, we always recommend checking with your healthcare provider before introducing any new functional food, especially during pregnancy, nursing, or for children.

This product is a health supplement and is intended to support overall wellbeing as part of a balanced diet and healthy lifestyle. It is not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before starting any new dietary supplement, especially if you are pregnant, nursing, have existing health conditions (especially Thyroid), or are taking medications. Individual results may vary.

Orders & shipping

Easy - just head to the shop all, choose your blend, and follow the checkout prompts. You’ll receive a confirmation email once your order is placed. Be sure to enter your details accurately to avoid delays.

We’re here to make it right. If your OMOSS delivery arrives damaged or faulty, let us know within 7 days. Email us at info@omoss.co.uk with your order number and photos, and we’ll arrange a refund or replacement as quickly as possible.

Yes. Once your order is dispatched, you’ll receive a shipping confirmation email with a tracking link so you can follow your OMOSS delivery straight to your door.

If you need to make changes or cancel an order, email us at info@omoss.co.uk as soon as possible. We process orders quickly, so we can’t guarantee changes can be made after your order has been confirmed.

Standard shipping is £2.95, subscribe and save orders benefit from free shipping. Unfortunately, we do not currently ship internationally or to the following postcodes - Jersey JE, Guernsey GY,Northern Ireland BT, Isle of Man IM,Scottish Highlands, IV, PH KW and HS,Scottish Islands HS, KW, ZE, HS, KW

We want you to love OMOSS. If something’s not right, you can request a return or exchange within 7 days of receiving your order. Items must be unopened and in their original packaging. Reach out to info@omoss.co.uk to get started.

Subscriptions & my account

Yes. You can now Subscribe & Save with OMOSS and save 15% on every order. Our subscription service delivers your favourite sea moss drinks - on your schedule - so you never run dry.

Note: A three-delivery minimum applies to all subscriptions. We believe it takes time to feel the difference and build the ritual. Please read more here.

We’re big on building better habits - and that takes consistency. Your subscription comes with a three-delivery minimum so you can truly experience the benefits of OMOSS. Skipping a delivery is fine, but cancellations are only available after your third shipment.

Yes. Once you’ve created an account (required for subscriptions), you can:

  • Change delivery dates

  • Skip a delivery

  • Update billing or shipping info

  • Cancel anytime after your third delivery

You’ll also see a tracker showing how far into your subscription you are — because progress matters.

An account will be created for you once you have purchased your subscription. This gives you full control of your OMOSS subscription - including the flexibility to skip deliveries, track your progress, and edit your preferences.

After your third successful delivery - yes. Before that, you can skip deliveries as needed, but cancellations are paused to help build the rhythm. Think of it as a small commitment to your future routine.

Absolutely. You’ll get a heads-up before each OMOSS delivery ships - along with updates on your subscription status.