Shipping policy
Delivery of products
1. When you place an order, we will confirm your estimated delivery date in the Dispatch Confirmation.
2. If you order a Product on a weekday (Monday to Friday) before 1pm, your delivery will arrive next day. Orders placed after 1pm will be dispatched the following day, arriving the day after that.
3. Orders placed on weekends (Saturday to Sunday) will be dispatched on the first working day of the following week with the exception of bank holidays.
4. Postage and packaging on boxes of 12 bottles costs £2.95. Subscription orders include free postage and packaging.
5. Unfortunately, we do not ship internationally, or to Northern Ireland, the Isle of Wight or Isle of Man. There are also areas of the Scottish Highlands that we cannot deliver to. Please contact us on info@OMOSS.co.uk if you live in these areas.
6. It is your responsibility to ensure that you have given us the correct delivery address and any special delivery instructions.
7. If you are not in when we deliver your Products, we will leave the Products in your designated safe place at our discretion. If we have left your Products in your safe place, or another place deemed safe by our driver, and they are stolen or damaged, we do not accept any liability, but may offer you a refund or other compensation at our complete discretion.
Unfortunately we are currently unable to deliver to the following postcodes - Jersey JE, Guernsey GY, Northern Ireland BT, Isle of Man IM, Scottish Highlands, IV, PH KW and HS, Scottish Islands HS, KW, ZE, HS, KW'